Privacy Policy
Table of Contents
Have privacy questions?
If you need clarification regarding your personal data, feel free to email our compliance team.
Email Support
Welcome to Francoway
At **Francoway** (Education Tree Academy), accessible from [course.weupdaters.com](https://course.weupdaters.com), one of our main priorities is the privacy of our visitors and students. This Privacy Policy document contains types of information that is collected and recorded by Francoway and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us. This Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Francoway. This policy is not applicable to any information collected offline or via channels other than this website.
Information We Collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
Direct Information
- Account registration data: name, email address, phone number.
- Profile information: billing details and course enrollment status.
- Direct messages: name, email, and content of messages sent through contact forms.
Indirect/Tech Data
- Usage analytics: page visits, duration, and search parameters.
- AI practice transcripts: inputs and speaking answers submitted to the AI practice partner.
- Log files: internet protocol (IP) addresses, browser type, ISP, and date/time stamps.
How We Use Your Information
We use the information we collect in various ways, including to:
Operate the Platform
Provide, operate, maintain, and secure our online course portal and database.
Enhance AI Assistant
Evaluate and save AI practice responses to grade speaking, reading, listening, and writing tasks.
Send Updates & Promos
Communicate with you regarding course enrollment, payments, and promotional newsletters.
Security & Auditing
Detect, prevent, and address technical issues, system misuse, or fraudulent transactions.
Data Security and Retention
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
We retain personal data only for as long as necessary to provide the services you requested, fulfill transactions, or comply with statutory requirements (like auditing or tax compliance).
Your Data Protection Rights
We want to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
Contact Our Compliance Officer
If you have questions about this policy, want to query your data, or exercise your rights, please reach out to us at:
Organization: Francoway (Education Tree Academy)
Email: learnfrenchwithkunal@gmail.com
Address: Education Tree Academy, Patiala, Punjab